If you need help with CleanWipe, contact Broadcom Support directly.

For more information, see About uninstalling the Symantec Endpoint Protection client. Norton will now remove its products from your device.

When prompted, enter your admin username and password, then click Install Helper. When the uninstaller opens, click Uninstall. Click Norton Security from the Apple menu and select Uninstall Norton Security. You can enable this option with client installation settings. Open the Norton Security application you wish to uninstall. As of SEP 14, you can incorporate CleanWipe functionality directly into the Symantec Endpoint Protection client package.CleanWipe does not support command line use you must manually run CleanWipe.

To remove NortonLifeLock software, see Download and run the Norton Remove and Reinstall tool. CleanWipe only removes Symantec software, such as Symantec Endpoint Protection.While CleanWipe can remove older installations of Symantec Endpoint Protection, you should not use an older version of CleanWipe to remove a newer version, as this action can have unexpected results. You should always use the latest version of the CleanWipe removal tool to uninstall Symantec Endpoint Protection.You should only use CleanWipe as a last resort when the usual uninstallation methods are unsuccessful.

Broadcom Support does not recommend using CleanWipe the first time you have uninstallation trouble.

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